Welcome to Costume Outfit Store! We’re thrilled to help you bring your favorite characters to life with our magical costume collection. By accessing our website at costumeoutfitstore.com and making a purchase, you agree to these Terms and Conditions. Please read them carefully to ensure a magical and smooth experience for everyone.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and up-to-date information when creating an account or placing an order.
  • Use the website only for lawful purposes and not engage in any activities that could harm our services or other users.
  • Respect our intellectual property and not copy, distribute, or misuse any content from our site without permission.
  • Be responsible for maintaining the confidentiality of your account details and for all activities under your account.
  • Comply with all applicable laws and regulations in your jurisdiction when using our services.

Note: We reserve the right to suspend or terminate accounts that violate these terms.

2. Product and Service Description

At Costume Outfit Store, we specialize in high-quality costumes and accessories to help you create unforgettable moments. Our products include:

  • Costume Accessory Sets
  • Costume Apparel Bottoms and Tops
  • Costume Full Body Apparel
  • Costume Hair Accessories
  • Costume Hand Held Props
  • Costume Headwear
  • Costume Masks
  • Costume Wearable Accessories
  • Pajama Sets

We strive to provide detailed product descriptions and images to help you make informed choices. However, colors and sizes may vary slightly due to screen settings and manufacturing processes. If you have any questions, feel free to contact us at [email protected].

Important: For health and safety reasons, certain items like Costume Masks, Costume Hair accessories with opened packaging, and worn Wearable Accessories cannot be returned or exchanged. Please check our return policy for details.

3. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days after payment confirmation. Once your order ships, you’ll receive a tracking number to follow its journey to your doorstep.

Shipping Information

We ship worldwide, excluding Asia and select remote areas, to ensure everyone can enjoy our costumes. Here are your shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx, with delivery in 10-15 business days after shipping.
  • Free Shipping: Available for orders over $50 via EMS, with delivery in 15-25 business days after shipping.

Note: Delivery times are estimates and may vary based on your location and customs processing. International customers are responsible for any customs duties and taxes.

Payment Methods

We accept the following payment methods to make your shopping experience convenient:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely, and we do not store your payment information on our servers.

Returns and Exchanges

We want every costume to create magical moments! If something isn’t right, our hassle-free return policy is here to help:

  • Return Window: 15 days from the delivery date.
  • Condition Requirements: Items must be unworn, unwashed, and in original packaging with all tags attached.
  • Return Shipping: Customers are responsible for return shipping costs.

For a step-by-step return process, please refer to our Returns & Exchanges section on the homepage or contact us directly.

4. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Costume Outfit Store and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission. We work hard to bring characters to life, and we appreciate your respect for our creative efforts.

5. Limitation of Liability

Costume Outfit Store is dedicated to providing quality products and services, but we cannot be held liable for:

  • Delays in delivery due to unforeseen circumstances like weather, customs, or carrier issues.
  • Damages resulting from improper use or care of our products.
  • Any indirect, incidental, or consequential damages arising from your use of our website or products.

Our total liability in any circumstance is limited to the purchase price of the product in question. We always recommend following care instructions and using costumes as intended to ensure safety and longevity.

6. General Provisions

These Terms and Conditions are governed by the laws of the United States. If any part of these terms is found to be invalid, the remaining provisions will remain in effect. We may update these terms periodically, so please check back for changes. Your continued use of our site constitutes acceptance of any updates.

7. Contact Us

If you have any questions or need assistance, our friendly customer service team is here to make your experience magical!

Email: [email protected]

Response Time: 1-2 business days

Address: 3252 Goldie Lane, Cincinnati, US 45202

Thank you for choosing Costume Outfit Store – where we bring characters to life with quality costumes and exceptional service!