Privacy Policy

1. Who We Are & Our Commitment

Costume Outfit Store (“we,” “our,” or “us”) operates costumeoutfitstore.com, serving costume enthusiasts, cosplayers, party-goers, and families worldwide (excluding Asia and select remote areas). We’re committed to protecting your personal information with the same care we put into crafting our Costume Full Body Apparel and Costume Accessory Sets.

2. Information We Collect

To provide you with the perfect costume shopping experience, we collect:

Personal Information You Provide:

• Order Information: Name, email, shipping address, and payment details when you purchase our Costume Apparel Sets, Costume Headwear, or Pajama Sets
• Account Information: Username, password, and preferences if you create an account
• Communication Data: Messages sent to [email protected] and your contact preferences
• Payment Details: Processed securely through our partners (Visa, MasterCard, JCB, PayPal) – we never store full card numbers

Automatically Collected Information:

• Device & Browsing Information: IP address, browser type, device information
• Usage Data: Pages visited, products viewed (like Costume Masks or Costume Hand Held Props), time spent on site
• Location Data: General location to determine shipping eligibility

3. How We Use Your Information

We use your information to create magical costume experiences:

• Order Fulfillment: Process payments, ship your Costume Apparel Tops and Costume Wearable Accessories worldwide
• Customer Service: Provide support through [email protected]
• Personalization: Recommend matching Costume Hair accessories and related items
• Security: Protect against fraud and unauthorized transactions
• Improvements: Enhance our website and product offerings based on customer preferences
• Legal Compliance: Meet our legal obligations and enforce terms

4. Legal Basis for Processing (GDPR Compliance)

For our international customers, we process your data based on:

• Contract: To fulfill your costume orders and provide services
• Consent: When you opt-in for marketing communications
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing & Disclosure

We value your trust and only share information when necessary:

Service Providers:

• Payment Processors: PayPal, credit card companies for secure transactions
• Shipping Partners: To deliver your Costume Full Body Apparel and accessories
• Analytics Providers: To understand how customers use our site

Legal Requirements:

• When required by law or legal process
• To protect our rights, property, or safety
• During business transfers (merger, acquisition, or sale)

6. International Data Transfers

As we serve customers globally (excluding Asia and select remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place through:

• Standard Contractual Clauses (EU/Swiss data transfers)
• Adequacy decisions where applicable
• Privacy Shield framework (for US-bound data, where valid)

7. Data Storage & Security

We protect your data with costume-level attention to detail:

• Encryption: Industry-standard SSL encryption for all data transfers
• Limited Storage: We retain data only as long as necessary for business purposes or legal requirements
• Secure Facilities: Protected servers and access controls
• Payment Security: We never store complete payment card details

8. Your Rights & Choices

You have control over your personal information:

Access & Control:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data
• Restriction: Limit how we use your data
• Portability: Receive your data in a machine-readable format
• Objection: Opt-out of certain processing activities

Marketing Preferences:

• Unsubscribe from marketing emails at any time
• Adjust cookie preferences through your browser settings

To exercise these rights, contact us at [email protected]

9. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your costume shopping experience:

Essential Cookies:

• Shopping cart functionality for your Costume Accessory Sets
• User authentication and session management
• Payment processing security

Analytical Cookies:

• Understand how customers browse our Costume Apparel collections
• Improve website performance and user experience

Marketing Cookies:

• Show relevant costume recommendations
• Measure advertising campaign effectiveness

You can control cookies through your browser settings. Note that disabling essential cookies may affect site functionality.

10. Children’s Privacy

While we offer family-friendly Pajama Sets and costume items, our website is not directed at children under 16. We don’t knowingly collect personal information from children without parental consent. Parents can contact us to review or delete their child’s information.

11. Data Retention

We retain your information only as long as necessary:

• Order Information: 7 years for tax and legal purposes
• Account Information: Until account deletion request
• Marketing Data: Until consent withdrawal
• Analytics: Aggregated and anonymized after 26 months

12. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified via email or site notice. Continued use after changes constitutes acceptance.

13. Contact Information

14. Regulatory Compliance

We comply with applicable privacy laws including:

• GDPR (General Data Protection Regulation) for EU/EEA customers
• CCPA/CPRA (California Consumer Privacy Act) for California residents
• Other applicable US state privacy laws
• International data protection regulations

Thank you for trusting Costume Outfit Store with your costume dreams and personal information. We’re committed to making your experience as secure and magical as the characters you bring to life!